Privacy and Security
At VCM Online we only collect personal information that is necessary for us to conduct our business as an online provider of goods.

The personal information we collect will include information you give us when you place an order for the purchase of a good we supply.

We respect your privacy. Any personal information that we collect about you will only be used and disclosed by us so that we can provide you with the services that you have requested.

Delivery
Shipping can be up to 10 working days from the date of purchase.

By signing for and accepting delivery, you are acknowledging that the item has arrived in good condition. If the package is damaged in any way, please inspect the contents prior to signing for it.

Payment
All prices are in Australian Dollars (AUD). Full payment is required at time of order. Orders will not be shipped until such time that payment is received. VCM Store accept the following payment methods: PayPal,
 
Product Return Policy
Customers may return new & unused merchandise still in the original packaging within 14 days from the date of payment for credit. All returns are subject to a 15% restocking fee.

Defective Product Policy
Please contact the manufacturer when not a VCM Suite Australasia manufactured product regarding any defective product claims.

We are not responsible for defective product & cannot provide refunds for any used &/or defective products. Most manufacturers will repair or exchange defective products as agreed to under their warranty.